Kinokuniya

SKU
kinokuniyas
Kinokuniya is available to buy in increments of 1

More Information

More Information
Shop TypeElectronic Retailer
Shopping OptionsSame-Day Delivery, Free Shipping, Cash Back, Online/Offline Shops, Outlet/Used Products

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FAQ

Customer Questions
Could you please describe the different shipping methods & carriers ?
We can ship packages from Japan Post and Fedex. All shipping methods include an insurance and a tracking code. However due to strict restriction because of war and covid19 the available methods depends on country. For details, you can use the shipping calculator from the product page.
Do i need a voltage converter?
Most products are 100-220V compatible. If needed, we will include an adaptater for your country. If you want to be sure before placing an order, please contact us.
How do I check on the status of my request?
You can check the status of your request from your account > My Requests or My Quotes menu. For customers without an account, please check your emails, or contact us.
Can i cancel my request ?
If your request has been already shipped, you cannot cancel your request. However once you receive the package you can fill a form and ask for return/refund. For more information, please check our return policy.
Can you ship marked as a GIFT or write a lower value on the package invoice?
We cannot ship "marked as a gift" or write a lower value on the package invoice because we are a company. Import duties, taxes, and customs fees are not included in the item price. All these charges/fees are the buyer's responsibility. Please read our conditions.
Can you ship to my country?
We ship worldwide but some items may not be eligible for international shipment due to mailing restrictions set by Japan Post or Fedex. Also some countries may not be available for shipping because of mailing restrictions due to Covid19 or wars. For more detailed information, please check our Shipping Methods page.
How can i track my package ?
Once your package ships, we will send an email with the tracking code. You can also check your package status from your account. With the tracking code you will be able to track your package from the following websites: Japan Post and Fedex.
How long does it take for my package to be delivered?
As you may know, we ship package from Tokyo Japan, so depends on the shipping method, it takes a couple of days or more for a package to be delivered. You can compare the shipping method from this page.
Can i pay in my local currency?
We accept most of currencies if you pay by wise or cryptocurrency. However we accept only Japanese yen if you pay from Stripe/Paypal/Credit Card